Sent 24-48 hours after signup

Guide them to their first quick win:

• Check progress - Reference what they should have done
• Next logical step - One specific action to take
• Why it matters - Connect action to outcome
• Troubleshooting - Common issues and solutions

Example milestones by product type:

1. Project management: Create first project and task
2. Email marketing: Import contacts and send test email
3. Analytics: Install tracking code and verify data
4. CRM: Add first contact and log activity