ProProfs Alternative
ProProfs Got You Started. Now You Need More.
ProProfs Knowledge Base is solid for basic documentation. But when you need design flexibility, better customization, and content people actually engage with—it's time to level up.
Where ProProfs Falls Short
ProProfs Knowledge Base has built a reputation for being user-friendly and secure. It's a decent choice for basic knowledge management. But as your needs grow, you'll start hitting walls.
Limited Design Templates
Users consistently report frustration with ProProfs' limited layouts and color schemes. When you need your knowledge base to match your brand, the constraints become painfully obvious.
Customization Requires Developers
Want tooltips, lightboxes, or pop-ups? ProProfs users report needing their development team to implement these basic customizations. That's time and money you shouldn't have to spend.
Search Returns Irrelevant Results
ProProfs users note that search results can include irrelevant entries. When customers can't find what they need, they contact support instead—defeating the purpose of self-service.
15-Day Trial Isn't Enough
ProProfs offers only a 15-day trial. Users frequently request extensions because that's not enough time to properly evaluate a knowledge base solution for your team.
Pricing That Makes Sense
ProProfs starts at $30/author/month. That adds up fast when multiple team members need to create content.
What If Your Documentation Was Actually Engaging?
The fundamental problem with traditional knowledge bases—including ProProfs—is that they present information as static articles. Users scroll, skim, miss important details, and end up confused.
Interactive guides flip this model. Instead of hoping users read everything, you guide them through one step at a time. They can't skip ahead. They have to engage with each instruction.
Content Engagement: Static Articles vs. Interactive Guides
Feature Comparison
| Feature | ProProfs | Stepsies |
|---|---|---|
| Free plan | 15-day trial only | Yes, forever free |
| Content format | Static articles | Interactive step-by-step |
| Design templates | Limited options | Full customization |
| Custom styling | Requires developers | No-code editor |
| Completion tracking | Basic analytics | Step-by-step analytics |
| AI import | No | Yes |
| Embed anywhere | Limited | Yes |
| Starting price | $30/author/month | Free |
Perfect For Teams Who Need
Customer Onboarding
Guide new users through setup step-by-step, ensuring they don't miss critical configuration.
Support Documentation
Turn help articles into guided troubleshooting flows that actually resolve issues.
Training & Education
Create training materials that track completion and verify comprehension.
Product Demos
Showcase features with interactive walkthroughs that engage prospects.
SOPs & Processes
Document standard operating procedures that employees actually follow.
Lead Generation
Gate valuable content and capture leads at strategic points in your guides.
Easy Migration from ProProfs
Moving from ProProfs doesn't have to be painful. Here's how most teams make the switch:
Export your top content
Identify your most-viewed ProProfs articles. These are the ones worth converting first—they're clearly important to your users.
Import with AI assistance
Use Stepsies' AI import to convert your articles into interactive guides automatically. The AI breaks content into logical steps.
Customize and brand
Apply your brand colors, fonts, and styling—without needing developers. Make your guides look exactly how you want.
Launch and measure
Embed your new guides and watch engagement metrics improve. Track completion rates, drop-offs, and user satisfaction.
Frequently Asked Questions
Is Stepsies really free?
Yes. Our free plan includes unlimited guides with core features. Unlike ProProfs' 15-day trial, you can use Stepsies free forever. Paid plans add advanced analytics, custom branding, and team features.
Can I import my ProProfs articles?
Yes. You can copy content directly or use our AI import feature to convert web pages and documents into interactive guides. The AI automatically structures content into steps.
How is the design customization different?
While ProProfs limits you to preset templates and requires developers for custom styling, Stepsies offers full customization through a no-code editor. Change colors, fonts, layouts, and more without touching code.
What about GDPR compliance?
Like ProProfs, Stepsies is fully GDPR compliant. We take data security seriously and provide all necessary compliance features for European users.
Do you offer customer support?
Yes. All plans include email support. Paid plans include priority support with faster response times. We're known for actually helpful, human support.
Ready for documentation that actually engages?
Try Stepsies free—no 15-day trial limit, no credit card required. See why teams are switching from ProProfs to interactive guides.
Create your first interactive guide in minutes.